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High-risk and critical results are results which require communication in a timely manner because they indicate a potential risk to the patient and require the immediate attention of the clinical team.
Laboratory Services takes all high risk/critical results seriously and will ensure these results are communicated as quickly as possible to the responsible clinical team, as outlined in internal procedures.
Escalation processes are in place if we are unable to reach the clinical team in a timely manner.
A copy of Laboratory Services High-Risk/Critical results notification document is available for download.